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Q: Are you a manufacturer or a trading company ?
A: We are a manufacturer with more than 20 years OEM and ODM experience,welcome to visit our factory.

Q: When can i get the quotation?

A: Usually we will quote within 24 hours after received your inquiry. If you need the quotation urgently, please feel free to call us directly or leave us a message with your e-mail address so that we can get back to you in time.

Q: How can i get a sample to check your quality?
A: After price confirmation ,you can require for samples to check the quality ,free sample is available, sample freight on buyer's account. You can use your own express account or prepay us if you do not have account.

Q: How long can I expect to get the sample?
A: Lead time for samples is 3-10 days.

Q: What is the MOQ?
A: For the first trial order,we can accept small quantity such as 100pcs, 200pcs or 500pcs. But for the bulk order,our MOQ is 1000pcs. And we can also provide logo printing,package customization service.

Q: What 's the incoterms?
A: We can accept EXW, FOB, CIF etc.

Q: What is the payment terms?
A: T/T or Irrevocable L/C etc.

Q: What is the guarantee policy of your company?

A: We provide 1 year guarantee service for all of our products.

Q: What about after-sale service?
A: We have a 24 hours online, professional after-service team. For any questions, pls feel free to contact us.